Frequently Asked Questions | Richmond, VA.

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Frequently Asked Questions

Yes, we deliver to many areas, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high.

Unfortunately, we can no longer deliver to apartments due to increased liability. It is very important that we (and you) are completely covered by our insurance policy. Therefore, we ask that if you live in an apartment, please find another location for your party. We are happy to deliver to parks, all you need to do is contact your local government to reserve a spot in a nearby park.
Yes, all orders require at least a $50 Credit Card deposit unless our office makes special arrangements for you. The deposit is fully refundable if you cancel your order at least 7 days prior to your rental date. If you cancel between 2-6 days prior to your rental you will be given a rain check that is good for 1 year. We may waive the deposit at our discretion, you can give us a call to discuss if needed.
There are no strict age limits, however there are weight limits. Most bouncers have a limit of 150lbs per person, with the exception of our toddler units. Bounce houses can handle a lot of jumping by kids, but are not meant for several adults or teens to be inside. High stress from all that force can tear the seams and you would be responsible for the damage! If you are looking for something good for adults and teens, we suggest obstacle courses, slides, or some of our inflatable games such as the joust, hippo chow down, wrecking ball or bungee run.
Yes, as long as the safety guidelines are followed, including children being supervised by capable adults at all times. All Bounce Geeks inflatables are securely staked into the ground. 50lb. sandbags held inside vinyl covers are used for "non-stakable" surfaces such as asphalt, cement, etc.
Unless a generator is used, the renter must provide an electrical outlet to power the blower(s) for the bouncer. It must be a GFCI grounded outlet on a 20 amp circuit. The blowers draw a lot power, so we can't have anything else being used on the circuit or it may trip the circuit breaker.

If you have any other questions, please feel free to call us any time at: 804-901-0260

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