Bounce House Rentals Henrico VA

Should Bounce Geeks cancel the rental due to inclement weather (including rain, lightning, hail, and winds greater than 15 mph), you will either be given a rain check to reschedule your event, or a refund if you so choose. However, if conditions are not severe enough for Bounce Geeks to cancel, you are given the option to go ahead even though the weather may not be looking favorable. Once we arrive and set up, no refund will be given once we set up the inflatable. We make every effort to set up for each and every rental reservation. However, the safety of your children is our top priority. Bounce Geeks reserves the right to make the final decision to cancel a rental due to inclement weather.

Unfortunately, inflatables cannot be set up in temperatures below 40 degrees. We cannot set up our equipment in snow, high winds (above 15 mph), rainy or muddy conditions. If the weather report is not looking favorable, we will contact you to discuss the situation. If possible, we recommend looking for an indoor venue as a backup plan.

We understand that things come up and you may need to cancel. The good news is your deposit is fully refundable if you cancel your order at least 7 days prior to your rental date. This gives us time to make the item available again to rent to someone else. However, if you cancel between 2-6 days prior to your rental, we will keep the deposit and you will be given a rain check that is good for 1 year. So you don't lose anything, we just give you the ability to reschedule for a different date. If you cancel "at the last minute" either the day of your event or the day before, there will be no refund or rain check given. Cancellations due to bad weather can receive either rain check or full refund.

It depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 3-4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location. Pick up times vary as well and cannot be guaranteed. Please let us know if you require exact delivery or pickup times. Bounce Geeks will do it's best to accommodate all of our renters. Inflatables may be left overnight with customer if requested for an additional fee (depending on whether the unit is rented out the following day).

Yes, an electric blower keeps air in the unit the entire time. Once unplugged they deflate slowly. That's why we require an outlet within 100 feet of the unit or a generator. Longer cords can trip your circuit breaker so we bring our own heavy duty cords.

Cash or Credit Cards from individuals, or checks accepted from a business, church, or other organization. If paying by cash, please have exact change as our drivers do not carry cash.